LEGAL REFERENCE

Privacy Policy jo aapke account ko samjhe

f25 par aap jo bhi data share karte ho—aapka naam, JazzCash ya Easypaisa account, withdrawal address—wo sirf aapke khel aur payments handle karne ke liye use hota hai...

Data encryption sab jagahLocal payment connection secureWithdrawal verification transparentAapka account private rehta hai
f25 Privacy Policy jo aapke account ko samjhe

Hamari privacy approach Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RAABTAY AUR JAWAB

Privacy ke baare mein hum se poochhen

Email Support Aapka koi privacy question ho, to [email protected] par...
In-Account Message f25 lobby mein sign in karne ke baad...
Legal Compliance Agar formal complaint hai to [email protected] par contact...
BHAROSA AUR FAISLA

Humne privacy ko seriously kyon liya

Encryption Standard

Tamaam data transmission aur storage ke liye industry-standard encryption use hota hai. Server-level security quarterly audit hoti hai, taake koi breach na ho.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay aur Raast—har ek partner ka compliance aur security posture hamne verify kiya hai before integration.

Data Minimization

Hamara rule simple hai: jo data zaroor na ho, collect hi nahin karte. Aapka full address, SSN ya bank details sirf verify ke liye maangte hain.

Access Logs

Har koi employee jo aapka account access kare, uska log record hota hai. Unwarranted access automatic flag hoti hai aur investigation shuru ho jaati hai.

No Third-Party Sales

Aapka data hum kisi advertiser, researcher ya analytics company ko nahin bechte. Hamara revenue model games se hai, data se nahin.

Transparency Reports

Agar koi law enforcement request aave, to hum aapko notify karte hain—jab tak legal restriction na ho. Hum disclosure mein transparent hain.

CONSISTENCY CHECK

Yeh policy hamari dusri documents se match karta hai

01

Terms of Service

Terms mein bhi yahi likha hai: data sirf gaming aur payment processing ke liye. Koi contradiction nahin.

02

Payment FAQs

Withdrawal section mein bhi privacy kharij hai: verification ke baad payment secure rail par bheja jaata hai.

03

Account Security Guide

Security page par likha hai ki 2FA aur encrypted login. Yeh privacy promise ke andar aata hai.

04

Cookie Policy

Cookies sirf user experience improve karte hain, tracking nahin. Yeh privacy statement se aligned hai.

05

Support KB Articles

Jab support FAQ mein 'How do I delete my account?' likha hai, to data deletion process clear likha hai.

06

App Privacy Notice

f25 app par bhi same policy apply hota hai. Mobile aur desktop privacy same level ka hai.

07

Regional Addenda

Pakistan region ke liye specific language hai 'jahan local qanoon ijazat deta hai'—dusri regions ke liye bhi same clarity.

Aapka account privacy kaida visible kaise hai

Privacy Settings Tab

f25 Account mein Settings > Privacy par ja kar dekhen. Yahan clear toggle ho: 'Do you want marketing emails?' aur 'Allow data use for analytics?'

Withdrawal Verification Screen

Jab withdrawal request karte ho, screen par likha hota hai exactly kaun-se data verify hoga aur kyun. Aap approval dene se pehle dekh sakte ho.

Transaction History Privacy

Aapka balance aur transaction history sirf aapke login se visible hai. Koi aur person, koi aur device se nahi dekh sakta.

Logout & Session Timeout

30 minutes inactivity ke baad automatic logout. Agar shared device use kar rahe ho, to manually logout kar sakta hai.

Data Download Request

Account > Privacy > 'Download My Data' par click karo. Hamari team 5 din mein aapka sab data encrypted file mein bhej deta hai.

Deletion Timeline

Account delete karne ke baad, 30 days hote hain jab aap dobara reactivate kar sakte ho. 30 days ke baad permanent delete.

Privacy ke baare mein aapke sawals

Bilkul nahin. Jab aap payment method select karte ho, to aapko original app ya bank portal par redirect kiya jaata hai. f25 sirf transaction confirmation receive karta hai. Aapka password kabhi hamari server par nahin aata.

30 days grace period hota hai jahan aap reactivate kar sakte ho. 30 days baad, personal data securely wipe ho jaata hai. Legal records (withdrawal receipts, abuse reports) sirf law requirement ke hisaab se 6 months tak rahe sakte hain.

Haan, Raast settlement ke liye. Lekin sirf withdrawal process mein, aur sirf RAAST network partner ko. Aapka address unke paas remain nahi rahta—sirf transaction complete hone ke baad.

Account > Security > Login History par jaao. Wahan sab login attempts likha hota hai—timestamp, device, location. Agar unknown login dekho, immediately password change aur support ko notify karo.

Haan, lekin sirf account security aur fraud prevention ke liye. Hum detect karte hain agar aapka account unusual location se access ho raha hai. Yeh data analytics ya marketing ke liye nahin use hota.

Share: aapka name, registered phone, transaction amount. Share nahin hota: aapka withdrawal address, balance, game history, betting patterns. Payment partners sirf 'is this transaction legit?' ke liye data dekh sakte hain.

Email [email protected] par, ya in-account Help mein likho. Hamari compliance team 5 din mein formal acknowledgement deta hai aur 20 din mein investigation complete karti hai. Aapko updates milte rahenge.